Introduction
Welcome to Horixa. We are committed to providing a secure, convenient, and reliable payment experience for every customer. This Payment Policy explains the payment methods we accept, how payments are processed, and the security measures we use to protect your personal and financial information when purchasing premium Laptop Tables and Table Lamps from our online store.
By placing an order with Horixa, you agree to the terms outlined in this Payment Policy.
Accepted Payment Methods
For your convenience, Horixa accepts the following payment methods:
- Visa
- Mastercard
- American Express
- Stripe
- Apple Pay
- Google Pay
All payments must be successfully authorized and verified before your order is processed and prepared for shipment.
Secure Payment Processing
Your privacy and security are our top priorities. All transactions completed on the Horixa website are protected using SSL (Secure Socket Layer) encryption, ensuring your payment information is transmitted securely.
We work with trusted third-party payment providers that comply with industry-standard security standards. Horixa does not store your complete credit or debit card information on our servers.
Payment Authorization and Verification
Every order is subject to payment authorization and verification by your selected payment provider.
To help prevent unauthorized transactions and protect our customers, additional verification may occasionally be required. Orders that cannot be successfully verified may be delayed, placed on hold, or canceled.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
If you do not receive your confirmation email, please check your spam or junk folder. If you still cannot locate it, please contact our customer support team for assistance.
Pricing and Currency
All prices displayed on the Horixa website are listed in United States Dollars (USD).
Any applicable taxes, shipping fees, discounts, or additional charges will be clearly displayed during checkout before payment is completed.
Failed or Declined Payments
Payments may be declined for several reasons, including:
- Incorrect payment information
- Expired payment card
- Insufficient funds
- Bank authorization restrictions
- Payment verification issues
If your payment is declined, please verify your payment details, try another accepted payment method, or contact your bank or payment provider for assistance.
Refund Processing
If a refund is approved under our Return & Refund Policy, it will be issued to the original payment method used for the purchase.
Approved refunds are processed within 1–2 business days after approval. Depending on your bank or payment provider, additional processing time may be required before the refund appears in your account.
Fraud Prevention
To provide a safe shopping experience, Horixa actively monitors transactions for suspicious or fraudulent activity.
We reserve the right to delay, refuse, or cancel any order if fraudulent activity is suspected or if payment verification cannot be completed. Additional identity or payment verification may be requested when necessary.
Customer Support
If you have any questions regarding payments, billing, refunds, or this Payment Policy, please contact our customer support team.
Horixa Customer Support
Phone: +1 605 348 5366
Email: support@horixa.com
Address:
301 Main St
Rapid City, SD 57701
United States
Business Hours:
Monday–Friday
9:00 AM–7:00 PM (USA Time)
Thank you for choosing Horixa. We appreciate your trust and are committed to providing a secure, transparent, and hassle-free payment experience every time you shop with us.